Cinthia Gaona joined QA Consulting as a Quality Associate in 2019. Cinthia specializes in quality system generation and implementation, root cause analysis, corrective and preventive actions, complaints, medical device reports, technical writing, audits, gap analyses, change control, data analysis, continuous improvements, training and project management.
Prior to joining QA Consulting, Cinthia worked as a Post Market Quality Engineer for a privately-held medical device company, Inova Labs. In this role, she focused on reducing aging product complaints, improving timeliness of complaint closures, increasing company on-time training, performing data analysis and conducting trending. She also worked as a Quality Engineer for a world leader biotechnology company, Thermo Fisher Scientific. There, her experience included managing customer inquiries, handling post-market activities, resolving product quality concerns and addressing process gaps.
Cinthia has a B.A in Chemistry from The University of Texas at Austin and holds ASQ Certified Quality Auditor (CQA) and PMI Certified Associate in Project Management (CAPM) certifications.