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Quality is often misunderstood. More specifically, the benefits of a well implemented quality management system (QMS) are not universally known and appreciated, and that can cost lives. Conversely, when executives and manufacturing personnel understand the benefits of a QMS, patient outcomes improve, the quality of life is enhanced, and manufacturers prosper.

In the medical devices field, where I’ve practiced for 30 years, I have seen a fair amount of ignorance about the benefits of quality management. Inevitably, I’ve also witnessed the results of inadequate quality management—device recalls, lawsuits and unfortunately, injury, even death.

How is quality misunderstood?  Click here to read the full article about four counterproductive myths I’ve encountered over the years that have led to product failures affecting patients.